I realize when you buy a house, it seems as if the entire world is standing in line, holding out a hand, asking for a check. You need an appraiser, a pest inspector, a home inspector, someone to perform a radon measurement . . . the list goes on, seemingly ad infinitum. But how do you know if you’re hiring a dud, or a trustworthy and seasoned professional? Indeed, therein lies the difficulty. When it’s time to choose a home inspector, if you make the wrong decision, it could potentially cost you thousands, or even tens of thousands, of dollars. So . . . why me? I’m not terribly adept at self promotion, but it’s important to understand that there are huge differences between property inspectors. I’m a former home builder. I managed a commercial construction company for nearly a decade. I’ve owned a remodeling business that almost exclusively renovated older homes.
As a first time home buyer, I would highly recommend Mr. Bain. He was knowledgeable, took his time to answer all my questions, and is extremely kind and respectful. A full detailed report was delivered to us the same day and was very easy to follow.
We used John for a new build in Georgetown and everything went fine, so we decided to use him again when we moved to Lexington. Long story short, he did not see that the gutters were clogged, even through he uses a drone to inspect the roof (he never got on the roof himself to see). Had a rainstorm while we were doing renovations and the gutters overflowed and caused thousands of dollars of damage in the basement. More recently have an HVAC company in to do duct work cleaning and they noticed what might be mold in the duct work upstairs, so he missed that as well. After the incident with the gutters I spoke with him and he said he felt bad and would come out to see the house, but he never did. I’m very disappointed in his service and would advise finding someone else.
John is very rude. Called to get inspection estimation. Simple question turned into a smart answer. Will not use.