First Step Home Inspectors! Arizona Home Inspectors
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Hands down the best in the business and let me tell you why. Matt and his guys are top notch and it shows on their reports. They leave no stone unturned when they do the inspections. This includes getting on the roof or going in the attic at the peak of the AZ summer, crawling into those tight spaces under a mobile or manufactured home, and even finding items like hollow sounding tiles on the floor.
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We purchased a home and used First step for our inspection via recommendation of our realtor. We found several issues after the closing which led me to contact Matt to find some reasonable resolution. He would not move or even be open to any constructive conversation. At issue was the inspector missed a roof leak into the kitchen cabinets, which were almost empty, his excuse was kitchen ware could have been in the way. It was NOT! Now to the roof issues, we were told by the inspector the roof showed normal wear, and had a couple of years on it. Matt used the cover of the notation ‘further evaluation of the roof’, however we were led to believe it was normal wear and tear. After we found the kitchen cabinet damage we had a roof inspection done and were informed of hail damage on shingles and wind turbines, not normal wear and tear. Matt refused to acknowledge the roof hail damage was missed, claiming his people are only inspectors not roofers. Go figure.
I’m an agent in AZ and believe that its important that you assemble a team of true professionals to enhance and maximize the overall buyer experience. Before I crossed paths with Matt with First Step Home Inspectors I was working with another company but all it took was one time for me to know that Matt is someone that I’d want to do business with moving forward. Not only is he a true professional in his field of work but he truly loves what he does. Working with Matt comes with a through inspection report, unmatched quality of work, and great, personable and genuine individual that will inspect every home as if it was his own. Look no further than MATT!
Matt remained a knowledgeable professional beginning with greeting us and explaining exactly what will be accomplished, to answering all of our questions, to completing his work diligently and meticulously. He is genuinely personable, putting both the client and homeowner at ease, as he painstakingly checks everything pertinent. This permits the client the peace of mind they need to consider their potential new home–inside and out. Finally, he is adorable 😂 and quite easy on the eyes. Seriously, don’t hesitate to hire this man; you won’t be disappointed.