JT Home Inspectors
Welcome to JT Home Inspections Inc. We are NY and CT’s premier home inspectors. Not only do we have over two decades of construction and inspection experience, but we are also InterNACHI Certified and a Certified Home Inspector Instructor here in NYS and CT.
We are so good at what we do that we teach other inspectors the profession. We teach at CATS Home Inspection School LLC. If you are interested in becoming a certified home inspector, I can teach you how.
The home inspection was fine itself — Alex did a professional job and was very thorough in his analysis of the premises. It was the owner, Tom, who I have an issue with. I paid extra for well water and radon testing and had to request the water results at least three times from Tom before I begrudgingly received it 18-days after the home inspection and only when I told him I’d get the Better Business Bureau involved if nothing was received. I also had to request an itemized receipt 3-times from Tom before I begrudgingly received that item 18-days later as well. After receiving the itemized receipt, it was then I noticed the well water test was over $300 and included only lead and total coliforms results. I would’ve made out better if I just bought a water testing kit from Home Depot for $28.98; much quicker results than the 18 days JT Home Inspections made me wait, plus results for minerals, pH, alkalinity, total hardness, etc. I felt Tom’s voicemail message and responses to me were totally unprofessional, confrontational and bordering on aggressive. At one point Tom took it upon himself to contact my brother (who attended the home inspection with me) and left a rather rude, combative message wanting to discuss *my* inspection that I paid for. The icing on the cake is when Tom wrote to say any future communications would be sent to his lawyer simply because I repeatedly had to ask him for the reports I paid for. I told Tom he should definitely share all with his attorney!! Tom, in fact, should be concerned that he was non-compliant in several areas of our transaction, that he was 100% in the wrong for not providing my pre-paid reports in a timely manner, that he contacted people other than me to discuss my business, not to mention his null and void customer service skills and total lack of professionalism. I DO NOT and WILL NOT RECOMMEND JT Home Inspections based on my experiences with Tom, the owner of this business. Tom does not seem to have the capability nor the mental agility to deal with people on a cognizant, respectable and responsible level. His seeming lack of transparency with his pricing is/was concerning to me as well.
Tom was amazing! He was able to squeeze me into a busy holiday weekend schedule on short notice. Alex was very professional and did an extremely thorough inspection. I received a very detailed report less then a day later. I highly recommend using JT Home Inspections! Thank you so much!
The whole experience was a pleasure to deal with during the stressful process of buying a home. Nothing was rushed and Tom not only provided an extremely detailed and thorough report, but walked us through every aspect of the home inspection and explained what was observed. Communication was great and was easy to get in touch with for any follow up questions. I would recommend JT Home Inspections to anyone.
When the inspection was completed my buyer was more educated about the home they was buying and was comfortable in making their purchase. The buyer received the very informative report within hours of the inspection. Tom is on the top of my list for home inspection referrals. Tom thank you for being one of the good guys in the industry.