Total hip replacement (2nd time). I couldn’t praise the PT and OT therapists enough. The overall experience was very good.I would request their care again, because of the excellent staff. I feel fortunate to have been cared for by such a great team.
I cannot say enough about the exceptional care I received here at Petaluma Post Acute Rehab!! I would definitely give them 10 stars. The care here is exceptional. Every person I dealt with, from the people who clean the rooms to the CNA’s to the Nurses and to the Administration treated me with the utmost respect and were dedicated to my well being and to my recovery from a serious emergency operation to my L2-S1 lumbar spine that came close to causing permanent damage. Their attitudes were always cheerful and they all went out of their way to make my stay comfortable and pain free and always with a smile on their face. They were always there- day or night to help me. My training by the Occupational Therapists really prepared me to be able to transfer to my home and be safe. I live alone, and they helped figure out how to do my laundry, how to cook, and how to shower on my own. Spinal cord surgery has its challenges when healing and they dealt with them exceptionally well. I am not allowed to Bend, Lift (more than 5 lbs( or Twist (BLT) They taught me how to function at home alone without doing any of those. It has been a safe and easy transition thanks to them. The incredible training and support of the Physical Therapy team and especially Caleb was top notch and extremely professional. When I arrived at Petaluma Post Acute Rehab, I could barely walk. I was unsteady and weak. With their extraordinary care and attention I was able to leave walking over 2 miles a day with certainty and safely. I really had to learn to walk again and through their knowledge and support I was able to make progress quickly. The food was also good and healthy. I was able to get snacks between meals and when I started to be more active and walking more I was able to get some extra when I needed it. I was amazed that the food was that good in a hospital like setting. The Nurses were of the very highest quality. They took exceptional care of me. They went out of their way to explain all the medications I was. on and made sure that my pain level was always managed. They were always there for me 24 hours a day with their warm and caring presence. They supported my when I wanted to get off the heavy Narcotics I was on and made that a painless transition. After such a major operation on my spinal cord, I felt very vulnerable and the care I was given totally made me feel so safe and so cared for. The Administrator Haley McLaughlin is one of the most professional and sweetest hard working, caring people I have ever met in the HealthCare field. She is a total professional and her energy and smile and caring lift you up every time you see her! She made sure I had everything I needed and encouraged me all the time! The Head Of Admissions- Nick was equally caring and attentive and even made sure I got home when my ride bailed on me. He is also helping me get a friend transferred there. I am now safely at home, living on my own and healing beautifully. I will never forget my stay there and all the incredible people who took the very best care of me.
I am very grateful to Petaluma Post Acute Rehab and the team for helping me again to get my life back together, so I have written a Petaluma Post Acute Rehab Review. I want to address a high quality patient care and outstanding customer service, coupled with loyal, dedicated, and highly trained staff. I have met a new wonderful an activity director, Helen, here and I so grateful for her comfort, compassion and care! She was able to provide programming of both recreational and therapeutic activities: outdoor classes, exercises, musical and creative activities. She offers one on one time to everyone who needs her attention and positive attitude and positive environment. it have been my third time here , And I have nothing but wonderful things to say about this place. I would go there and I would send anyone in my family there. I just pray none of us ever need it.