Doug was very nice. However he failed to do a complete sewer scope on my sewer line. After 10 days in the new house we had an issue. A crack in the line outside the home right in front of the connection to the main sewer line. He should of seen this in the sewer scope. This costed us over 5000 dollars. I called Doug repeatedly with no response. I also tired to sever Doug with no luck as well. He is not trust worthy and will not make things right when he is in the wrong. I would give him zero stars if possible. Do yourself a favor and find another inspector with more knowledge.
I am a Realtor in Denver. As a Realtor, it is very difficult to find the right balance in an inspector. Some are alarmists. Some are braggards who like to demonstrate how much they know and not in a way that is helpful to the client. (It’s more of a vibe.) Some will overstep the role and the rules of the home inspector. There are so many specific qualities that you DO NOT want in your home inspector. Doug is a very balanced, honest, non-alarmist home inspector. He is easy to work and has a way of putting clients at ease as you walk around together, poking into a stranger’s utility closet. Doug is not afraid to give you bad news. Doug will not pander to your agent. Doug will not lie. Doug will not put you at additional risk by omitting things or painting a false picture. Also, he is just a very pleasant human being. I feel fortunate to have him in my Rolodex as one of the top real estate resources that I use every day. (It is important to note that Doug showed up fully prepared to follow every covid-19 protocol at all of the inspections we shared during this time.) In addition, I work in all areas from Conifer to Pueblo to Aurora and Denver. Regardless, Doug responds to all of my service orders with lightning speed. Doug has never failed to meet a deadline or to pick up the phone right away. His reports are concise, well-organized and user-friendly. I trust Doug and I am not afraid to ask him dumb questions on site. He makes it very comfortable to ask lots and lots of questions. I
He was very honest about things and gave great insight to what he was looking for and walked us through the whole process! It was refreshing to have someone with a personality too that didn’t make it awkward!!